Legal
Privacy Policy
Last updated: January 1, 2025
Overview
Arashi OPS (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
We collect information you provide directly to us, including:
- Contact information — name, email address, phone number, company name when you submit a form or request.
- Business information — industry, team size, revenue range, and goals when you complete our onboarding process.
- Communications — any messages you send to us via contact forms or email.
We also automatically collect certain information when you visit our website:
- Log data (IP address, browser type, pages visited, time and date)
- Device information (hardware model, operating system, unique device identifiers)
- Usage data (how you interact with our website)
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your inquiries and fulfill your requests
- Send administrative information and updates
- Process meeting bookings and send confirmation emails
- Analyze and improve our website and services
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We do not use your information for automated decision-making or profiling.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Lead and inquiry data is retained for up to 24 months from the date of last interaction.
You may request deletion of your data at any time by contacting us at privacy@meridian.co.
Cookies
Our website uses essential cookies required for basic site functionality. We do not use third-party advertising cookies or tracking pixels. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Services
We may use trusted third-party services to support our operations (e.g., email delivery, analytics). These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
The security of your personal information is important to us. We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict our processing of your information
- Data portability (receive your data in a machine-readable format)
To exercise these rights, contact us at privacy@meridian.co.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Arashi OPS
Email: privacy@meridian.co